Payment Policy : How can you pay us?

Shop with us and pay us through Paypal at www.paypal.com , our Paypal ID : pennyng@chitshun.com.hk , please make sure the item number is shown on the order to prevent the discrepancy. You will receive the order confirmation email when the process is completed. Contact us for all of your questions.

Shipping Policy : We Provide Free Shipping........

For all orders (except wholesale lots), we will provide FREE Shipping (Standard Air Mail) around the world, the listing price is the final price. For all purchase with total amount of USD9.99, we will send by Registered Air Mail at no extra charges. If your order is under USD9.99, and still want to send by registered air mail, please add USD2.00 extra for registered air mail.

For all orders, once we receive your order and the confirmation of your payment, the item will ship within 48 hours. All buyers will get a shipping confirmation email after the item is shipped. The Registered Mail number will be provided for your reference. Estimated time for delivery is 10-14 days for most country. We do not ship to P.O. Boxes. We do not assume responsibility for all items during shipping. If you still have any other questions, please feel free to Contact us again.

Return Policy : Problems with our products?

All sales are final. We would exchange defective items for a new one. All items are double checked before shipping and compatibility is 100% guaranteed, but we do not assume responsibility for the demage during shipping.

For defective products,

Exchange within 7 days of receipt of the product, please Contact us and we will issue you a Return Merchandise Authorization number (RMA). Once you receive the RMA# from us, please return the defective unit with all accessories and original packaging. Upon receiving the defective unit, we will send out a replacement immediately. Defective items will be replaced with the same item and cannot be exchanged for other items. Buyer must cover the shipping cost.

In the event of a discrepancy in your Order,

Please Contact us at once, we will attempt to resolve the problem as quickly as possible. Please save all shipping boxes, labels and packaging as these may be needed to resolve your claim.